Sam Owen Ramirez

Review of City Ford Sydney

We had a great experience with City Ford/Ford Smar...

We had a great experience with City Ford/Ford Smart Lab Sydney. Got our car five (5) days earlier than the delivery date. We re very happy with the car and loving it so far! Courtney was easy to deal with, friendly, and very helpful. She managed to answer every question we had and clarified some confusion in a timely manner. Had minor issue with the finance but was resolved by Courtney with the help from Olivia. Also had minor issue with the trade-in car but Courtney handled it smoothly. She even stayed back after working hours on the car-pick-up day to ensure car was handed over to us properly. Great customer service!