We reserved a room with two beds and a bay view. W...

We reserved a room with two beds and a bay view. Was given a room with 1 double bed for 4 people. Staff refused to help fix it. Our car was hit in the lot and we were not allowed to see surveillance footage. People in room next door up until 4 am screaming about soccer. Terrible. Terrible. Will not book again and we had become accustomed to staying there when we visit the city.