We visited the Apple store with an iPhone that wou...

We visited the Apple store with an iPhone that wouldn't charge and were told that we could have an appointment within 30 minutes to 2 hours. We got the text after one hour and 20 minutes saying that we could return to the store for the appointment.
We were seen by Aaron, who did everything that he could to solve the problem. Thank you Aaron, great customer service.
Unfortunately, the (3 year old) phone was dead.