Randy Bernard

Review of Volkswagen Waterloo

Originally my wife and I had a negative experience...

Originally my wife and I had a negative experience with the service department. But with a little trust, we decided to give the facility another chance. Full restitution! Our experience was very pleasant and helpful. Dave showed us a level of care that every customer deserves. Unfortunately I did not get the awesome girl's name at customer service, but she too deserves a huge thank you for helping out and prioritizing our needs. So thanks to Customer service and Dave for your efforts throughout the busy time of year(xmas).