matt Huyser

Review of Edencrest

Had reserved a cabin 3 months ago paid full. We ha...

Had reserved a cabin 3 months ago paid full. We had drove 12 hours to Pigeon Forge just for this company to cancel our stay because they had the right they used reasons like people being young looking and looking too wild we were traveling with everyone 20+ and even a 30 something year old. They claimed our cars showed we were reckless and careless. The cars we brought to town for a car show that weekend were show cars with 2 on trailers for the car show. The cabin rental company claimed we had more people in the cabin than we had originally claimed. We had proof the other people with us were staying in a hotel and were only traveling with us as we had just arrived to town. We went next door after displeased with services with Hearthside Cabin rentals and tried Edencrest cabin rentals. We were set up and good to go for a cabin when mysteriously Edencrest Cabin Rentals cancelled our SECOND reservation due to an investigation done with HEARTHSIDE CABIN RENTALS. I will never reccomend this business to any family for friends looking to stay in the Gatlingburg area. I will also recommend to any spectators and participants of the event to not stay with this business.