J

J Pfefferkorn

4 years ago

Sitting here waiting for someone to help me at the...

Sitting here waiting for someone to help me at the Apple Store for a possible purchase- going on 45 minutes now. Just asked one employee how much longer I had to wait to ask questions about purchasing a new computer. Rudely told me to 'ask someone else' to see how much longer I would have to be in the queue. When will Apple figure out how to really treat customers? The Genius Bar people are great but what a huge hassle even to get there. I should not have to put in my apple id every time- name should be enough- been a customer for too long I guess....

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