Jenn Stuart

Review of Arpi's Industries Ltd

Paid nearly $800 for maintenance and they flooded ...

Paid nearly $800 for maintenance and they flooded my basement.

We had Arpi's in for maintenance and duct cleaning on Monday. They were there for six hours and they did clean the ducts but said they needed to make some repairs to our humidifier but did not have the parts. They were going to bring them and install them on Wednesday. The repairman on Wednesday (different than on Monday) said that the part he was told to bring would not work and he would need to leave and get a new one. He returned with the new piece and installed it. By Thursday evening we realized that the fully-finished room beside the furnace room was flooded. The carpet is ruined and likely the drywall too. We called their emergency line but were told that since we had turned the water off to the humidifier there was nothing they could do and they would call back in the morning.