Saad khalid

Review of Pullman Dubai Deira City Centr...

Extremely dissatisfied by the woman at the recepti...

Extremely dissatisfied by the woman at the reception who checked us in. I paid early check-in and was told to check- out the same day by 3pm whereas I was supposed to check out the next day at 12. Due to this I couldn't sleep properly and had to keep waking up so i dont miss my check out time. After coming down at 3 to check out I asked why I am being asked to leave at 3 today while I paid extra for early check in and should be able to check out tommorow, only then I was told that there has been a mistake and my check out is tommorow. The receptionist who checked us in was a rude lady too. We were planning to book a suite for 2 weeks for the upcoming stay but cancelled it due to misinformation provided. Never recommending the hotel again. I have stayed in many hotels but never experienced this before.

I apologize for the rage but I hope you understand and avoid losing any further customers.

Regards