Lindsay Gilbert

Review of Oc Infiniti

We have these place 3 chances. First time they for...

We have these place 3 chances. First time they forgot we made an appointment and we had to wait around 45 minutes to be seen. Next time they were completely rude.. my boyfriend bought a brand new QX30 and 4 days off the lot we needed wiper fluid and an oil change ($90 by the way... should ve been done before our purchase) 3rd time was for a tire rotation- they said they d call us as soon as it was ready.. no call 2.5 hours later we finally show up and they say oh there you are! .. we NEVER Got a call showed up at 11:30 and apparently the paperwork shows it had been ready since 10:16. Awesome customer service. I m currently on hold for about 12 minutes trying to speak to someone and no one is even answering. This place is ZERO STARS.