shay obrien

Review of Corwin Automotive

Watch out for hidden fees and misrepresentations!!...

Watch out for hidden fees and misrepresentations!! I will preference this by saying Iven, the sales person I dealt with, was great! However, the sales manager I dealt with was a con artist. I agreed over the phone with him to buying a 2016 Honda Civic EX for $19,700, minus $500 for being a recent college graduate, for an overall price of $19,200. When I arrived at the dealership the sales manager had $19,800 down as the purchase price on the documents - after arguing I eventually got that resolved. Next, I went to the financing department to finish the deal. I knew I would be paying for tax, doc fees, and licensing fees (this was all discussed on the phone). However, at no point was it ever mentioned that I would be paying $599 for an anti-theft transfer feature (absolutely useless feature - google it). After questioning the charge, the individual doing the financing turned his computer screen towards me, showed me the numbers on the screen, and told me not to worry because in the end the deal works itself out and I wouldn't be charged for it. Relying on his representation, as well as the sales manager's previous representation that I would only be paying tax, doc fees, and license fees on top of the agreed to purchase price, I continued with the deal. When I arrived home I went over the paperwork and discovered I was charged the $599!!