I called to get credit card authorization form for...

I called to get credit card authorization form for my clients but i will NEVER BOOK OR CALL BACK this hotel again. The front desk team are VERY RUDE!! they do not know any kind of customer service. I called almost all day to get cc form and Ashley told me she can ONLY email me right before she leaves for the day which did she not so i called again and again just to get the CC form. WOW