Ann QuanReview ofSocialtext
I was not happy with the overall experience. Ther...
I was not happy with the overall experience. There were aspects about renting from Enterprise that was great, but my overall experience was not satisfactory. I was picked up from the auto-body shop from a very professional and nice gentleman, which was great. But upon arriving at the rental office, the experience was a little chaotic. There were employees sitting around and walking around without anything to do, but I had to wait to be served. The car that was assigned to me was small and not very comfortable. I remember it being a Hyundai. It didn't drive well, the switching gears wasn't smooth, car wasn't as clean as I expected. When it was time for me to return the car, the office closed at 12pm on a Saturday and all day on Sunday, which was very inconvenient. I had to wait until Monday to return my car, which then entailed another layer of planning to bring the car back on another day.

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