Google reviews on companies are not managed at all...

Google reviews on companies are not managed at all. I have spent 30 years building our companies reputation and now we have 4 bad reviews on google. Two of these reviews are from people who are obviously using fake names. One calls himself Johnny Backstabber and the other Virginia Smithbob. Why would Google even let a review from a person who is obviously using a fake name post anything is beyond me. Also, in one of these reviews they specifically mention a name, which is actually one of our customers. This review came from one of their competitors, who we have never dealt with, however they slammed our company. The other bad review was about a disconnected phone call, which the guy thinks he was hung up on. Funny he took the time to post a bad review, but never took the time to try and call back. The final bad review was over an accounting issue, which Google should never allow. Anyone who has been in business for a while knows that there are invoices that are wrong and you have to dispute - especially freight invoices. Not to mention the facts that the reviewer put in the review are not correct. I have flagged these reviews just about every way that you can, contacted our attorney about them, and have done everything that I can to rebut them. But the bottom line is that they are still listed as reviews on our company. These reviews are a total inaccurate impression of our company and how we do business. So this is my last resort to hopefully make Google understand, that they really need to re-evalaute how their review system works. They need to give the company who is being reviewed a more fair chance at having accurate information posted about their company.