Where do we start? This hospital is absolutely in...

Where do we start? This hospital is absolutely incredible. Unfortunately, our kids have been frequent fliers here, but thankfully every experience has been amazing. Everyone on staff has a smile, takes the time to listen to our concerns, builds rapport with our kids, and communicates what they're going to do and what to do once we get home. Our oldest has seen Dr. Kenny Chan (ENT) who was very knowledgeable about a rare fever condition he had called PFAPA. We had a seamless tonsillectomy and recovery was amazingly smooth, and it fully cured him of this challenging condition. Our two oldest have several food allergies and environmental allergies, and our oldest has asthma. Dr. Carel has been nothing but amazing to them for several years as their doctor. She communicates quickly on MyChart if I have a quick question, works closely with their school and with any needs on his health care plan there, and is so knowledgeable of this ever changing field. Appointments never seem rushed - she checks in on how everything is going with them and gives us and them plenty of time to voice any concerns. She also ensures their mental health is where it needs to be with the challenges that come with living with these life-threatening allergies. She and her team take the time to build rapport with them; they remember things like a trip they were going to take after their last appointment and ask how it went - our kids feel so comfortable discussing what's going on with their allergies and asthma. Our youngest has been to the urgent care and ER a couple times, and again the staff has been amazing. There has never been a wait and the child life team does a great job of walking him through what will happen next and bringing in toys and other distractions to make it all run smoothly. I will always recommend that friends bring their children to this hospital. We feel so lucky to have them so close now after having to do many long drives up to the main campus in Aurora.