Jeremy Kocherhans

Review of SelectHealth

This is the first review I have ever written in my...

This is the first review I have ever written in my life. So that right there tells you how bad this is. This insurance company along with it's staff members are a complete joke. I have suffered with mental illness for more than half my life. I have tried everything to get better and nothing has ever helped me. As I got older things got worse and I decided to seek better professional help. I even went as far as flying to LA with my own money and getting in depth treatment to figure out how to help my symptoms wich cost me thousands of dollars. Over the last two years my symptoms have gotten dramatically worse. I have seen so many Psychiatrist I've lost count. On different occasions I have not only had 1, but 6 different Psychiatrist tell me they think it would be in my best interest to go to a residential facitly due to the severity of my symptoms.There is no residential facitly in Utah that specializes in what I need and have the level of care I need. The Psychiatrists I saw recommend a facility in Wisconsin. This past May, after waiting a dreaded 8 months to even get into the facilty, I flew out to get the help I so desperately needed. Again, I spent two thousand dollars out of my own pocket. Prior to arriving to Wisconsin I had been in close contact with the facility to make sure thing were good to go.They said they had worked with Select Health before and were not worried about the coverage. I was also in close contact with Select Health and did everything I was told to do in order to get out of network benefits so I thought I was good. The day I got there I was contacted by Select Health basically asking what the hell I was doing. So after making progress for the first time ever in my life and after a short time I had to come home because they were not willing to cover me. Due to their recommendation I was told to try a residential facitly here, which is actually a drug and alcohol rehabilitation center. I decided to have an open mind and give it my best shot. This place gave me one of my worst experiences of my life. I took 10 steps back because of this facitly. So I left and I called Select Health and they gave me some things I could do to work towards going back to Wisconsin and being covered. So I started the appeals process for coverage to go back to Wisconsin and also tried all the help here in Utah they wanted me to try. As I have worked with there staff I have realized what morons they all are. I have not been able to talk to the same person twice and they don't even know what their policies are. I have talked to so many different staff members and they keep contradicting each other. A two year old could do their jobs better then they can. Nothing worked for me in what they have asked me to do and I gave it all I could. After being denied a couple times, today I was notified I was being denied for the last time. I guess these idiots think they know better than 6 Psychiatrist what's best for me. I have fought for coverage for over a year and done everything they told me to do just to be denied. I feel like they knew the whole time they were not going to cover me. I am a physically healthy person and have not had to use my insurance in years and I pay my premium every month. They are making money off of me. Because it is the brain and not physical it doesn't matter. Insurance is a scam and they really don't care about the people they "cover" they just care about the money. So thank you Select Health for getting my hopes up a ton and waisting over a year of my life. I have gotten worse because I have waited for coverage I thought I was getting. I could have used my time to search for someone who could help me. I have 800 dollars in lab fees from Wisconsin because you wouldn't cover me when I thought you were. I have paid everything out my own pocket and zero help from you guys. If I could give you zero stars I would. The lack of professionalism is atrocious. I would stay clear of these guys if you need Psychiatric help. This insurance company is a joke and this staff is a joke. Screw you Select Health!