Garrett was fantastic. Not only was he professiona...

Garrett was fantastic. Not only was he professional and efficient, he took time to explain the basics of how the system works. Without pressuring me to buy new, he explained my choice only to replace the one broken element of my 18-year-old system: its fine to try to stretch its life, but there are other components that have to hold out as well. If something else breaks in 3 months, I'll know I made a fully informed decision.