Brian McGuire

Review of Overclockers UK

Ordered an RTX 3070 card from them on 03/03/21 and...

Ordered an RTX 3070 card from them on 03/03/21 and was delighted to have finally gotten one - I had been waiting a long while to finish building my PC.

Got an e-mail this morning 04/03/21 saying that oops, they oversold and that they wouldn't be able to process my order for another 6 weeks until they had new stock.

Speaking to a customer service rep on the phone, they told me that there could be no compensation/reimbursement of even the shipping cost as an apology for the new wait time, let alone store credit.

It's pretty despicable that you aren't managing sales appropriately to avoid overselling, never mind that you offer no compensation to those customers that you have oversold to.