Kayla Donahue

Review of Madame Tussauds New York

This place was a disaster. We ordered tickets onli...

This place was a disaster. We ordered tickets online and entered through the VIP line. After waiting in the VIP line and we were serviced after the regular line, we were told the ninth floor was closed but could still visit the museum. We went up the stairs and were directed to back stage . There were four employees back stage and did not know what they wanted to do with us. We got shuffled into an elevator and brought to the fifth floor. We were rushed into the 4D theatre, watched the Marvel video and then were told to head downstairs to leave. We told one of the employees we had not seen any wax figures. He said well how did you get here and we explained the above. He was kind and put us on an elevator to the 9th floor. When we got to the 9th floor all of the figures were being moved around. We only saw figures on this floor that was supposed to be out of order . And it was like all the employees had just joined the team and today was their first day. I would NOT recommend going to this. Save your money and do another tourist attraction.