Madhavan Sakthivel

Review of Mayfield Toyota

This review not for sales department, they are rea...

This review not for sales department, they are really awesome. This review about the service department. I bought a brand new 2019 prius technology model last year nov. Within a month I started hearing a ticking noise on the front passenger side dashboard. I have reported the issue for every time when I leave the car for service. So for 5 times they looked at the same issue till now it was not fixed. Last time they asked me to leave the car for 2 weeks, after 2 weeks they said it is fixed, but still I'm hearing the same noise. I had spoken to the service Manager Chris about this issue. They way he responds like he doesn't care, and very rude. Looks like the car is manufacturing defect. But they just want to pass the warranty period. Mayfield Sale 100% recommended
Mayfield Service 0.00% recommended.