I am a platinum member and this marriott is worse ...

I am a platinum member and this marriott is worse than a motel 6. Outdated and the worst staff I have ever encountered at a hotel! The pool is never cleaned but, if you walk in the pool area you will get a headache from the fumes. The staff has no concept of the customer is always right. Unproffesional, another guest told me they don't clean the rooms here and she was right! I saw the maid spraying the floors and putting a towel under her foot to mop. Another guest told me that her ice box went out and she reported it this morning and when she got off of work all of her food was ruined due to they never fixed or replaced her refrigerator due to lack of incompetence. Poor management all-around! Extremely lazy employees just book a room here and you will regret it!