Stuart Robertson

Review of Orangetheory Fitness Chicago, ...

Nice gym and staff.

Nice gym and staff.

Did you know they have a 60 day cancellation policy? When you decide it is time to cancel your membership, even the day after you sign up, they will inform you that to cancel you must sign a new form they will only give you at the gym. That form adds new terms to your agreement, by signing you will agree to pay any future membership payments for the next 30 days. Which means when it's time to cancel, you need to do it 2 months in advance.

Even better, they clearly will inform you that they can and will take you to collections if you do not pay for this unwanted 2nd month.

I was personally called 3 times by the Lakeview "COO" Jerry, for the purpose of harassing and intimidating me into unblocking my card so OTF could extract future payments 27 days after canceling.

If the above sounds cool to you, I recommend this gym. The staff onsite is nice if you can stomach the fraud and abuse.