The customer service reps for the most part are ho...

The customer service reps for the most part are horrible, not helpful they talk over you and big you ask for a manager you get transferred back into the Q as to try not to get in trouble. I spoke with a Gene yesterday very rude dropped me to a voicemail where no one EVER returns your call. Then I spoke with a Mary when I called back I had to ask 5 times for her to repeat her name she refused to speak over a whisper. I heard the hold music just tine it wasn't my phone. Then I spoke with Karen who claimed to be a manager who was worse than the employees. Kept speaking over me and lieing. My tracking number clearly shows on USPS not received she kept saying it was. I asked what tracking number she was looking at and in turn refused to give it to me but kept saying we'll what's the number you are looking at. I have worked in service centers for 15 years these people would have been fired by now for their refusal to do the job they were hired for and the attitude alone. This company has the worst customer service. If I ever do receive this package I will be cancelling my account after I get it