I know people only write reviews when something is...

I know people only write reviews when something is bad, so I have to jump in with good comments. During two previous bad storms, when the neighborhood power went out, they were out during the storms to get power back on quickly. When trying to use their rebates, when I filled out the paperwork wrong, someone called to help me get it right. When I asked about why my bills was so high, someone was patient in explaining how the charges worked. They have helpful email articles about how to reduce energy use and fees. The service has been reliable and the customer service there when I needed them - better than some areas of the country I have lived in (7 other states).