Due to their own administration staff error sendin...

Due to their own administration staff error sending information to the wrong address they decided to involve a credit collection service to collect a service fee, if they had just spoken to the sales staff in either the Renault, Subaru or Jaguar departments they would have easily found out the correct information and contact details to speak with me directly, our latest purchase from them was a $150,000,00 Jaguar, we have purchased Subaru's and own 7 Renault vans, my family & I have bought vehicles here for over 10 years, as a result of this action, we will be taking our business elsewhere & we suggest anyone looking to deal with them do so with caution.
Cannot fault the sales manager in the Jaguar area, it's a pity he is surrounded by such incompetence.