I had a very bad experience with Toyota on The Par...

I had a very bad experience with Toyota on The Park. I was leasing a RAV4 for 3 years and decided to upgrade to Pilot as the family is bigger now and Highlander does not provide enough space in the back row. My RAV 4 was in good condition with low mileage. The sales person ( Jordan and Peter) emailed us that once we switched to Pilot, to bring the car and they would give us 500 dollars. We took the RAV4 to them and they mentioned ,instead, we would have to pay 2K to return the car, even though the car was with no accidents and at the same condition it was the day we went then first. We found this unprofessional. Never more will do any business with them!