T Tsen

Review of La Grotta Ristorante Italiano-...

Good food, wonderful atmosphere, but horrible serv...

Good food, wonderful atmosphere, but horrible service. I had a reservation for two on a Wednesday, two weeks ago. The restaurant was very busy and they did not have our table ready, so our options were to either wait at the bar or sit outside, which was fine with us to be fair. The problem was that everyone was literally running around, creating a somehow hostile environment. We got a server that barely said a word throughout the whole evening - not sure if he even spoke english well - I couldn't tell, as again, he barely spoke to us. It almost seemed like they ran out of staff and got some random people from the street to do the serving (there were other waiters who seemed to know what they were doing, serving the table next to us, so I guess you just have to get the right table). The guy was not rude or anything, but very sloppy, unfriendly, and always in a hurry. We definitely did not get the "fine dining" experience we were looking for. Very disappointing!