How is this place still open & getting good review...

How is this place still open & getting good reviews? These animals are very clearly suffering. Feel awful about giving my $ to these people. The bears looked majorly depressed/unwell (in a super small enclosure) and the elephant was undeniably in rough shape. Monkeys were also crammed together in a small area. Ugh. Go to the safari instead: those animals are well cared for and you can tell.