B

Bernard R

3 years ago

Edit as of August 7, 2018

Edit as of August 7, 2018
We're pretty much done filing here. State & Sup court from now on. You don't get stamped filed cases back, they don't pick up the phone, they take forever to issue/renew fifa's, and they refuse to look up cases by Defendant's name. Probably the only county in the state that won't do that it makes no sense to me. If Rockdale Magistrate wanted to be "special", they've succeeded.

Edit as of March 19, 2018.
They seem to have slipped back into their old ways. Over the last couple months I've had to call them for a number of cases and have just been getting voicemail box. I wouldn't even have an issue with this if they actually returned calls, which I can say with confidence they do NOT. Ever.

Edit as of January 5 2018.
Seems a gal named Michelle has taken over phones there. She's been tremendously helpful lately. I bumped this review up to 3 stars seems like they are actively working to get a handle on the phone situation. Good to see.

Original 1 Star Review
Been working for various firms over the last 7 years. Last couple years they have had the worst issue answering the phone. Doesn't matter if you leave a voicemail they never return calls. Ever.

This is not an angry review from one bad incident, this is legitimately how it's been for over 2 years now. They need to get it together.

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