S

Stu Fisher
Review of KitchenTown

3 years ago

I have mixed feelings about this place. On the plu...

I have mixed feelings about this place. On the plus side, it's a nice space, they have free (fast) wifi and the staff are great and friendly. On the downside, they seem to still be finding their way as a restaurant (the space also functions as a food startup incubator). Some examples of that:
- closed on Mondays (Monday's??)
- no breakfast on Tuesdays - why?
- they close at 4, so no dinner hours
- inconsistent hours in general - hard to plan to go there when you have to break out your pivot table to determine if they are open and what they are actually serving that day
- no decaf coffee
- pricey food for small portions
- kitchen is inflexible in meeting customer requests
I have been there a number of times for breakfast (around 10). I cannot eat egg yolks (intolerant) so I ask for egg whites. Every breakfast place in the Bay Area that I have been to accommodates requests like this. In fact, I have never really been anywhere in the US where they don't. Usually they charge extra for this but I'm ok with that. Each and every time I order this breakfast this way, I initially get "we don't do that." And then I ask them to ask the kitchen and they have reluctantly done it. Every time it's this back and forth. For some reason they don't want to do it. Figure it out, guys. Figure out how to do what *literally* everyone else does. Your bacon and eggs and potatoes comes in at a precious $17. I deserve to have my eggs the way I want them. Note to management: if you aren't aware of this, please take action now that you are. It's exasperating to have to argue for my food. Rant over.

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