Janet Schneider Review of Hamilton County Job and Family...
Received a letter in early November indicating tha...
Received a letter in early November indicating that a verification form needed to be completed and returned by November 30, 2018. I completed the form, with all requested information prior to the due date. On December 15, 2018 I received a letter indicating that my Medicaid would not be renewed because I either 1) did not return the form or 2) did not send the requested forms. I called that day and wanted to know what was going on. I was on hold for almost 2 hours. When I finally spoke with someone, they said that they did have my forms and documents and they were just behind. I said I needed to verify that I would be covered on January 1st and would be receiving my insurance card soon. I was told I was good to go. For the last week I have reviewed my case online. Each day my case had shown that my insurance has been discontinued. I called them back today. I was on hold for almost 2 hours, again. The person I spoke with verified they have all of my information, but they are very backed up on their review. I asked if I would have coverage on January 1st. The answer, probably not . I said that I have prescriptions that I have to take or I ll die. I have doctor appointments that I have to go to in January. He says I could probably check with some other organizations that might be able to help with some prescription assistance. I info on what those other organizations might be. #OhioSucks #OhioJobandFamilyServicesFail
Comments: