We had a pleasant experience recently purchasing o...

We had a pleasant experience recently purchasing our X3 but there were also some things that had us hesitating. We scheduled a test drive and when we walked into the showroom not a single saleperson/staff asked if we needed anything nor did they acknowledge us, despite the fact all 3 were standing at the front desk chatting it up. Leo was our salesman and he was very polite and easy to work with. The original model we came in to test drive we did not love and he didn't recommend anything else, other cars etc. We had to suggest looking at the x3 and other cars within our budget. He didn't really TRY to get us into a vehicle. Rosemary and Nikitta are absolute gems . Both of them make up for some of the other areas lacking. In all, it was a decent experience. We still love our bmw!!!