Harvest Zhang

Review of Socialtext

If you need an AWD/4WD vehicle for trips to Tahoe,...

If you need an AWD/4WD vehicle for trips to Tahoe, don't try to rent an AWD/4WD vehicle from this location. They try to tack on an extra $25/day (!!!) fee for "guaranteeing all wheel drive, which is an extra feature." In some cases, this doubles the total rental cost. And the worst thing is -- when I pressed them on it over the phone, they admitted that it's not Enterprise policy, it's not standard across locations, it's an entirely discretionary charge. The people running this Enterprise set the arbitrary fee. If you want AWD/4WD, go to Hertz. They'll make a note of it, give you the vehicle at the same rate as published online, and not try to scam you.