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This Dealership is possibly the worse new car deal...

This Dealership is possibly the worse new car dealership to ever do business with. I purchased the car in October 2016, since then it's been a constant battle. A spare tire was suppose to be included in our purchase it took call after call and visit after visit to get the tire. They finally delivered the tire today which is June 5, 2017. It was suppose to be installed however the older gentlemen who delivered the tire was made unaware of that so that's been Chalked up to just another thing I have to do. The day we purchased the car it was raining so the lying salesman Tim Whitner said that if we brought the car back for the first oil change they would do a full detail. After several visits this still never happened. Even when they kept the car for a week to check the transmission they never washed it. This last trip we went up which was for the tire (which we didn't get until today and the detail which never happened) was awful. Aaron lied and told us they had no more spare tires at the deliver ship, funny thing is I called corporate and magically one appeared, go figure! Marsha the customer service rep that reached out to us first when I continued to bring up these issues and the problems with the transmission assured me all of it would be take care of but Tim was a good Christian man and I should take that into consideration. First and foremost his religious background means nothing to me. And if he was such a honest Christian man we wouldn't have had to battle for the spare since October and it finally gets resolved today. Meanwhile I'm still driving a Kia Optima with a bad transmission. It literally sounds like a rubber band winding up. This has been the worse purchase we could have ever bought. I am literally to the point that I have contacted a business to make signs to go on both sides of this vehicle stating where it was bought and everything that is wrong with it and how terrible this dealership is. This car is a LEMON!!!!!! I wish I would have never purchased a car from this dealership.

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