Astor Hyde Park

Astor Hyde Park
It has potential, but it is only worth 3 stars now.

Pros:
Great Building.
Good Location, free luggage storage.
Fair Breakfast with One pounds.
Having enough bathroom and shower.

Cons:
Customer services just isn't good.
Hostel policy is stupid and inflexible. (Sent out an email way before I arrival requested a lower bed, no reply. Requested checking-in got denied because the bed # is arranged by cleaners randomly.)
Over all very disorganized.(stayed 3 nights, 3rd night when back found a girl slept on my bed, also my sleeping mask which I left on my bed before I went out is lost. The event is eventually solved but that is very bad experience, when I talk to staff, no one seems cares.)
Problems with room.(Outlets are centralized and closed to the door, you don't have one close to your bed. Also there is no table.You have to put your laptop on the floor if you would like to charge it. Remember is almost right behind the door!!! I won't put my macbook there, Someone will step on it.)
Also, the height between lower bed and upper bed is way short, it cuts to my shoulder when i sit on lower bed)