Cathy Desrochers

Review of TD Auto Finance

Auto financed through TD was totaled and loan paid...

Auto financed through TD was totaled and loan paid in full on 2/22. Reimbursement for extended warranty was made to TD on 3/1 which resulted in a $2,000 credit due to me. Despite numerous calls and promises of reimbursement I still do not have the money. After escalating on my most recent call, I was advised on 4/16 check was to be overnighted. When not received by 4/19 I called again only to find out check was not sent until 4/18 after 7pm and is not expected until 4/22.
An absolute disgrace to have to chase a major financial institution for money owed to me. Will NEVER use TD again for anything.