Lesa Sass

Review of Hilton Hotel New Zealand

The decor, location and staff are 5 star, but this...

The decor, location and staff are 5 star, but this is not a quiet hotel for relaxation. There is not good insulation and I could hear every person that walked down the hall and everything the person in the room next to me did. There was a party in the room beside us one night and it took security 10 minutes to get them to open the door. They turned off the music but drunkenly shouted at eachother as communication and it was well after 1 am before it was quiet. Then there is the issue with the cruise ships. They will tell you upon check in that the harbor view room views will be obstructed while the ships are docked which was not an issue, but we were not warned that they would arrive at 5:30 am with music blaring as passengers disembarked. So noise was an issue for me. We are older and do not party, my holiday was for relaxation after 2 weeks of adventure in the South Island. I also want to point out to Honors members that barista coffee is 5 dollars with the free breakfast. So if you like real coffee and have a couple of them in the morning, it will cost 20 bucks a day per couple. They do not have an executive lounge but give 1 coupon per day per person for drinks.

The location is fantastic as it is close to the train and lots of nice restaurants. If you like to party, it's a wonderful location as there are many bars in walking distance. The surrounding area is great fun and there are several affordable souvenir shops too.