I called for an estimate and was told that the acc...

I called for an estimate and was told that the account manager for our community would get back to me. After nearly two weeks of no response, I followed up and was told by the account manager that he would be in the area for a meeting the following morning and would stop by so that I could describe what I was looking for. He walked by twice, did not stop, did not call and obviously did not provide the estimate I requested weeks ago - no integrity in that. True professionals cancel or reschedule but never do they not call or not show!

Unpleasant experience from start to finish.