L

Leo Seril

4 years ago

It's still the view of the lake and volcano that m...

It's still the view of the lake and volcano that makes the stay in Taal Vista unique.

Rooms have been renovated, but just barely enough to keep them up-to-date, the building itself is not yet fully renovated, the furniture can be updated but ok. The beds are too firm, our own bed at home is more comfortable. Water pressure in the shower is low, again it is better at home. The kettle in the room residual water so I had to sterilize it first, if I wasn't feeling sick, I would not have used it but I needed to make a cup of tea.

Breakfast buffet is as expected like in previous stays, but service and table availability can be improved. I think they are understaffed because we have to wave several times before somebody comes over to assist us. We also had to share a big table with other guests.

Just like other SM-owned property, they don't really invest well on making their facilities look elegant, they still go for the basic. Maybe for the majority of customers it works fine, but those who pay attention to details may have to lower their expectations.

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