Randy Song Review of Afterthoughts
Afterthoughts of going to this place:
Afterthoughts of going to this place:
I thought that the new Afterthoughts was going to be different than the one from the older location. Although the setting's changed the atmosphere remains the same. The process of choosing a dessert/drink and then paying for it is ridiculous. Staff doesn't communicate with one another and the cashier is often confused as to what was ordered. On top of that, staff is really rude when talking to customers. I'm not the first to say this, and you can go through all of the reviews and see the common trend. No recommendations or communication, hi's/hello's. It's just frustrated looks and trying to get you out of the line. And that's true even when there's two people in the line.
Food/Drink:
The dessert options are not worth the price point. You can literally go down the road to Superstore and buy a cheescake for half of the price and with better options. Don't get me wrong, if you like to pay for overpriced deserts lacking in flavour to the point that you have to purchase whip cream on the side to mask the sameness of their deserts, then boy this place is for you. Drinks are kind of meh. Again, it's overpriced for what you get. Purchased a regular hot chocolate and marble hot chocolate. Tasted like milk with super sweet syrup dropped in it. Tea's and coffee's are the same deal. Bland, and not worth the price point.
Decor and Service:
I don't mind this. The new location has this going for it. Open tables to student's and people that like to study, and tables and booths for those in groups. Washoom's are maintained. So good job Afterthoughts, you have that going for you. But then you fail at...... SERVICE. I don't have much more to say other than what I wrote above. My only other gripe is that when you go to pay, they do not have the option to pay via tap. Now that might sound a bit silly. But it really isn't. Some customers do not carry cash and card all the time. I usually pay via Google Tap or even tap via a credit card. Sure, I don't expect them to have NFC payments from phones ready to go, but no tap on cards is a bit inconvenient. Nitpicking, but I'm not the first to have this issue and not the last.
Conclusion:
I've been to this place a few times. The old location and the new. I've tried different food and drink items. And suffice to say, they're really, really not good. I can't justify coming to a place like Afterthoughts only to receive the worst service I have received from a simple bakery/drink shop in Abbotsford. I can't justify paying a lot for below average desserts and drinks. There are more options in Abbotsford, and I'm ok with going to them as Afterthoughts has missed the mark every time I have visited.
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