I bought a new passenger van here and the sale rep...

I bought a new passenger van here and the sale representative was very nice and very professional. The service department however is another story, representative was very rude and unprofessional. After i tried to explain what had happen to the Service manager he completely ignore my request and played it off like it was not a big deal. I guess they don't really care about customer support. What a horrible experience, it just left me not wanting to do any further business with them.