My husband and I were visiting friends in the area...

My husband and I were visiting friends in the area and took quite some time to choose where to stay. As it is snowbird season, the effort to find a great place took some time. We checked in on March 4th, check in was super easy and quick. A bellman escorted us to our room and assisted us wonderfully. The room had been beautifully renovated. We had a minor issue with our room location (by the pool) and had to contact Rick, the general manager. He was so wonderful! Not only did he make it right, he took the time to show us another room option, a significant upgrade from our original room, before having us moved to it. The room we originally booked was a Junior One Bedroom Suite Renovated. The upgraded room was a Two Bedroom Renovated Suite with a superb view and very close access to the beach. This meant so much to my husband and I. My husband has mobility issues and before the move could not walk to the beach directly due to the distance. After the move, he was able to walk to the water's edge twice!! It is rare these days to have someone care enough to provide such excellent customer service. Room and maid services were fantastic! Thank you to Rick and all your employees!

We are planning a return trip later this year!!