Renter for 2 years and very poor experience. Only ...

Renter for 2 years and very poor experience. Only staying in the property because of location and price. Rese is slowly improving their customer service. Early experiences involved the property manager sending me emails literally calling me an "immature liar" just because I complained about a problem with their website.
Bottom line, they don't care about the people actually renting the property because the property owners are their actual clients. But of course, Rese won't let you contact the property owners directly so you are stuck dealing with the middle man.