Ashley Terry Review of Pheasant Run Resort & Spa
Do not stay here! They charged me twice for my roo...
Do not stay here! They charged me twice for my room (even with proof from my card it was done twice), the bathroom/shower was unusable, over half the shops/etc were closed and only open for weekends. None of the outside activities were open or running at full function. I guess they consider themselves nust a weekend or summer resort. The onlt restaurant open had one poor waitress, lots if angry customers with over 30 mins just waiting ti get your drinks AFTER seated. Staff was rude and not helpful. After our 1st night they refused to give us more room towels and the little bottles of shampoo/conditioner. I would like to chuck it down to bad day but lets just say there was a Line of anger parents speaking with the manager. I Will nit be back nor would I recommend this place to anyone. Almost forgot, pool water is heavy with chemical. Lots of children with chemical burns (my daughter being one of them).
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