Pat S.

Review of Coextro

I ordered internet last week and the installation ...

I ordered internet last week and the installation appointment was scheduled for today.

There was no word from anyone about installation and now it's well past the scheduled time window.

I have already been charged for the modem and delivery fees and now there is no response from them.

Hopefully I can get my money back somehow.

Edit: the owner immediately called back to explain they are a legitimate business, out of good faith I will wait to see if the refunds come back.

Edit(2): Great to see that the management is finally taking time to respond after a bad review when before this I called twice and got to "office closed" and sent two emails with no response. Clearly, their office is open and they could have responded.

Edit(3): It is clear that the practices of this company is questionable based on the comments made by the "management" team. As a consumer I refuse to expose my full name (a shortened name is different from "fake" name) as I now fear identity theft.

Buyer beware!

Edit(4): It seems the owner does not want to stop the harassment. Revealing customer identity obtained through a business transaction is not acceptable. Do your due diligence before considering signing up for their "good" deals. It seems I'm not the only one and judging from many of the previous reviews it is evident the owner of this company has a habit of looking up customer profiles to try to get them to change the bad reviews he gets.