Bev Andersen

Review of Dufresne

This has been one of the worst experiences we have...

This has been one of the worst experiences we have ever had. I cannot complain about the chap in guest care or the sales agent or the delivery men, but for our delivery to be postponed again and again and again, is ridiculous. Delivery to be December 15th, finally got partial delivery on the 21st of the love seat and the ottoman. The chairs were to come on the 28th. That is now postponed until January 3rd. This is ridiculous. You owe us a refund!!!!! This furniture was bought to be used during the Christmas holidays and now our company has to sit on the floor because you couldn't deliver! The head office people and I mean the guy at the top better get onto this now because if the two chairs are not in our home on the 3rd of January you will be giving us a full refund and you can take your love seat and ottoman back!