Maybe my expectations were too high. The layout of...

Maybe my expectations were too high. The layout of the casino and hotel corridors is very disorienting. I'm inclined to think it was done that way purposely. From the ridiculius rotundas, to the disorienting carpets, and wallpapers. This hotel doesn't give a luxury feel that I thought it would. The check-in process here is ridiculously crazy and long. It's like a factory, customer service is poor, and it takes forever. People smole throughout the place with no clear signs that say where you can and can't smoke. The buffet is okay at best. You can quickly get seated.