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jennifer mitchell

4 years ago

My experience with this company is much of the sam...

My experience with this company is much of the same as others you will read below. I am working with my health insurance carrier and Providence Anesthesiologist concerning a bill from a knee surgery. I am making payments to the Anesthesiologist when I received a phone call from this company. I talked to the rep and explained I was still working with the insurance company. The next day, I received another call from this company from a different associate telling me if I don't pay $1822.00 today it was going to collections. I informed her I was still working with my insurance co. and that is not what the rep told me yesterday. She then stated the employee was new and told me the wrong information and I should cut her some slack because she was a new employee. Then we proceeded in the conversation, she stated, I had not paid any on this account, I then told her this was not true, I paid the account out from the statement I received and July. Then 2 months later, I received another bill from the same Anesthesiologist that I now owed $1822.00. She stated that was for another account -but that was a lie -I checked my account number and statements. She is very rude, and I notified her -she was calling me while I am at work. The phone calls-while on my job are still coming. They are very deceptive,using lies to lure you in. When you show them proof they are lying, they only come back with another lie. They are breaking the law by calling me on my job and I do intend to file a complaint with my state. If this is the company that my health provider continues to use, I will not be using this provider again!!

They are breaking the Law!!!!

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