Had a few drinks at the lower level bar 25 bucks f...

Had a few drinks at the lower level bar 25 bucks for 1/3 cup of moscato and a very tiny champagne. Rude gratuity employees, seems to be a given to them I guess. Starbucks coffee house was no different. Our heat and air was not working correctly and the alarm in the room was pre set to 5 am , the bed was hard and felt like I was sleeping on the floor. Honestly it was a lovely place and the views awesome but miserable stay to say the least. Kudos to the valet and bellman - nicest people I ran into during our stay.