Samantha Mcmenemy

Review of CU Boulder Spanish Club

U Club deserves zero stars. Management at UClub is...

U Club deserves zero stars. Management at UClub is worse than the academic advising system at CU.

My roommate and I tried to move out of here for months after being randomly paired with ignorant, loud, racist roommates. The way management handled the situation was entirely unprofessional. The manager Amber was completely unqualified to work here and responded to emails rudely and infrequently. After Amber repeatedly emphasized that holding an unsuccessful mediation meeting between roommates was a favor to us, my roommate and I tried to transfer into a separate unit within U Club that had two bedrooms open. Amber agreed to waive the transfer fee but she did not contact the girls in the second unit trying to sublet, so they found one girl to move in and there was no longer space for both me and my roommate in the unit.

Over three months later, my roommate and I had gotten our roommates to sign a coed agreement so we could move out. And because it is U Club's policy to not contact other residents (I can't understand why), I lost two different sublets because U Club would not expedite the process by simply emailing the roommates with clearer instructions on how to fill out the co-ed agreement and have it notarized. I essentially had to pay $2020 for another two months of rent when I wasn't even staying there.

After turning in my keys and the office telling me I was good to move out, I got an email from the manager Amber telling me I owed another $250 fee to re-let my unit and that my sublet, who I alone was responsible for finding, would not be allowed to move in until it was paid. I was told on multiple occasions that it was waived under the circumstances. Amber herself gave me verbal confirmation it was waived and then wouldn't honor the agreement. My roommate was also promised the fee would be waived and had proof via email, and she still had to argue with the office to get them to honor their agreement with her a few days earlier.

On a side note, Amber attempted to lie to me multiple times throughout the process. She told me my sublet could not move into the apartment because his name was not on the co-ed agreement signed by the old roommates and she tried to get another female resident to transfer into my room. I did not want to do this because it would elongate the move-out/move-in process. I confirmed with the office that this was not true and that as long as the form was signed, it did not matter who the sublet was. When I confronted her about this over email, she stopped responding to me.

On top of everything else, the building is poorly constructed. The rubber lining along the bottoms of the hallway walls was already peeling after less than a year. The furniture is cheap, screws were coming out of the bar stools, a piece of a cabinet fell off, the walls are thin, and there is over an inch of space between the bottoms of the bedroom doors and the carpet so you can hear everything said in the common area. There were also a lot of problems with the garage door not opening and closing at the beginning of the year and I remember some pipes burst in the winter in building 1 causing a lot of water damage.

The student staff was always polite and pleasant, but do yourself a favor and do not live here.