I ve yet to ever feel comfortable while bringing m...

I ve yet to ever feel comfortable while bringing my car into this dealership. Because I have an active warranty, etc., I ve used the dealership verses another shop for the sake of convenience. The three interactions I ve had in the service department has been nothing but disappointing. The older gentleman that works there always seems to be bothered, or in a hurry to only make a dime off of you. I recently brought my car in for an oil change and did not feel satisfied at the end of the appointment. The said employee tried encouraging me to purchase a new filter and breaks because the mechanics had recommended it. Ok, fine. I had mentioned that I wasn t interested at this time and would fix that issue myself. Immediately, he seemed entirely disinterested to make me feel welcomed or get me out in a timely manner once the service was complete. That being said, I could see my car ready in the service drive-through (I waited in the waiting room during the entire service); after 15 mins of staring at my car, I decided to walk towards the service desk where I saw the said employee on an online slot machine website (really?). Suddenly, my car was ready. Although I know I m not the only customer (it s not all about me) I expect better service. I will go elsewhere from here on. The place seems sketchy and unprofessional.